Jnr. Ticketing Staff (International)

Designation : Jnr. Ticketing Staff (International)
Report to : Head of Sales Department
Direct Supervisor : Ticketing Manager
Department : Ticketing Department

Job Summary

Junior Ticketing Staff plays a key role in assisting clients with travel bookings, issuing tickets, and providing support for itinerary planning. This entry-level position is ideal for individuals passionate about travel, customer service, and learning the ins and outs of the tourism industry.

Key Responsibilities

  • Assist in booking domestic and international flights using GDS systems (e.g., Amadeus, Travelport, Sabre)
  • Issue, reissue, and cancel airline tickets as per client requests
  • Handle travel insurance and visa documentation support
  • Respond to inquiries via phone, email, and in-person
  • Provide accurate fare quotes and travel options
  • Resolve booking issues and coordinate with airlines or suppliers
  • Work closely with sales teams
  • Liaise with airlines as necessary
  • Ensure smooth travel arrangements for clients

Qualifications

  • High school diploma or related field
  • Basic knowledge of airline ticketing systems (training provided if needed)
  • Strong communication skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in Microsoft Office and email platforms
  • Willingness to work with shift, including weekends and holidays
  • Team-oriented mindset and eager to learn

Contact Us

No.137, Upper Pansoedan Road, Kandawgyi Yeik Mon Housing, Building No(Y8),Room No (102), Mingalar Taung Nyunt Tsp, Yangon(Front of Rose Garden Hotel)

01-8393088 (Hot Line), 09-777761130. 09-777772353,
09-777772354

www.nicefaretravels.com

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